Skip to main content
Home      Français       Log In

Welcome to CIHI's online store

If you have a disability and would like CIHI information in a different format, visit our Accessibility page and FAQ.

Sources of Potentially Avoidable Emergency Department Visits

Emergency departments (EDs) give priority to those patients with critical or emergency needs who require timely and highly skilled care. Despite this, many Canadians visit the ED for conditions that might be better dealt with in a different care setting. Shifting these patients away from the ED to more appropriate settings may improve their continuity of care and overall experience, and allow ED resources to be focused on those who more appropriately require them.

This study looks at 2 groups of patients whose visits to the ED could potentially be avoided or addressed in other settings:

  • Those who visited the ED for minor medical complaints and were not admitted to hospital
  • Seniors in long-term care residences who visited the ED for conditions that were identified as potentially preventable or for less urgent reasons where they were not admitted to a hospital bed.

The report discusses the frequency and characteristics of these potentially avoidable visits to the ED and provides an in-depth look at the patients who make these visits.

Available Reports

Sources of Potentially Avoidable Emergency Department Visits
Language Media Type Price A/B Details Action
English Electronic Free View Download
French Electronic Free View Download

FAQ

The price you pay for an item depends on the type of organization to which you belong. Until you sign in, we do not know which price applies to you.

No. Regardless of the language in which the publication itself is available, the series screen provides a general description of the publications in that series and, for each edition, gives you the option of choosing the language and the media type (for example, paper or PDF) of the publication that you want. CIHI often publishes reports in both English and French, though there is sometimes a delay between the publication of the English version and the availablility of the French version. The series information will always be available in both English and French, even if the report itself is only available in one language.

If you want the downloadable version of an available publication and the price is free, as is often the case, you can simply download the file (usually a PDF) by clicking the Download link. If your browser does not support PDFs and you do not have a PDF viewer, you can download Adobe Acrobat Reader free of charge at Adobe.com. If the publication is not available in a downloadable media type or the price is not free, you will have to add it to your cart so that you can order it. You must be signed in before adding an item to your cart, so if you have not already done so, you will be redirected to the sign in screen.

If you wish to get more information about a publication before deciding to add it to your cart, click the View link under the Details column for the version of the publication that interests you. This will give you more detailed information about that particular publication.

The History link only appears on the top menu bar once you have signed in. To sign in, enter your username and password in the top-right corner of your screen.