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Sources of Potentially Avoidable Emergency Department Visits

Emergency departments (EDs) give priority to those patients with critical or emergency needs who require timely and highly skilled care. Despite this, many Canadians visit the ED for conditions that might be better dealt with in a different care setting. Shifting these patients away from the ED to more appropriate settings may improve their continuity of care and overall experience, and allow ED resources to be focused on those who more appropriately require them.

This study looks at 2 groups of patients whose visits to the ED could potentially be avoided or addressed in other settings:

  • Those who visited the ED for minor medical complaints and were not admitted to hospital
  • Seniors in long-term care residences who visited the ED for conditions that were identified as potentially preventable or for less urgent reasons where they were not admitted to a hospital bed.

The report discusses the frequency and characteristics of these potentially avoidable visits to the ED and provides an in-depth look at the patients who make these visits.

Available Reports

Sources of Potentially Avoidable Emergency Department Visits
Language Media Type Price A/B Details Action
English Electronic Free View Download
French Electronic Free View Download


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